Our Work

NMR specializes in evaluating energy-efficiency and renewable energy programs and conducting related market research. Since 2001, NMR’s projects have addressed a wide range of energy use applications and issues.

Featured Projects

Research Areas

Populations Researched

  • Residential Customers
  • Commercial and Industrial Customers
  • Manufacturers, Contractors, and Distributors
  • Retail Chain Decision Makers
  • Building and Facility Managers
  • Builders, Architects, and Engineers
  • Government Agencies
  • Low-income Customers

Program Measures

  • Lighting, Appliances, & Products
  • HVAC & Hot Water
  • New Construction
  • Whole-house
  • Behavioral
  • Low-income
  • Renewable Energy
  • Weatherization

Featured Projects

Client

National Grid New York

Project
Small Business Direct Install Impact and Process Evaluation

Since 2015, NMR has worked with National Grid New York to conduct process evaluations of the Small Business Services Program, which encourages small business customers to improve energy efficiency by providing on-site energy audits, incentives, financing, and installation services. The 2016 process evaluation included a review of program documents and tracking data, as well as interviews with program staff, participating vendors, trade allies, and participating customers. The evaluation documented program design, administration, and delivery; assessed the experience and satisfaction of vendors, trade allies, and customers; and identified opportunities for improvement.

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Client

Pennsylvania Public Utilities Commission

Project
Statewide Evaluator

NMR is the prime contractor leading the Statewide Evaluation (SWE) for the Pennsylvania Public Utilities Commission (PUC). The SWE team focuses on evaluating the performance of the Energy Efficiency and Conservation program portfolios of the seven largest Electric Distribution Companies (EDCs). The SWE team has created an Evaluation Framework to guide the utility EM&V contractors in the development of data collection and sampling protocols and the proper use of the Technical Reference Manual (TRM). The SWE team also reviews the evaluation methods and findings of each program and advises the PUC on whether to credit the claimed savings toward the EDC’s statutory reduction targets or request revisions to the impact estimates.

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Client

National Grid Rhode Island

Project
Compliance Enhancement Initiative Attribution and Savings Study

NMR has been involved with National Grid Rhode Island’s Code Compliance Enhancement Initiative (CCEI) since it began in 2013. The CCEI is designed to improve compliance with the state’s residential and commercial building energy codes. Since 2013, the CCEI has offered numerous classroom and in-field trainings to educate building professionals on the building energy code and encourage them to employ efficient building practices. As part of this study, NMR determined the proportion of residential and commercial new construction savings that are attributable to the CCEI and reviewed and updated the related CCEI savings models through 2020.

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Client

The Massachusetts Program Administrators

Project
Residential Lighting Market Assessment Study

Since 2009, NMR has conducted on‐site lighting inventories to update estimates of lighting saturation and other critical market indicators in Massachusetts. For the 2017-18 study, data came from homes in Massachusetts and a comparison area. Portions of New York were chosen as the comparison area because they present a unique opportunity to understand how the residential lighting market has responded to the cessation of standard spiral CFL incentives in 2012 and essentially all upstream incentives in 2014. Results from this study show that the Massachusetts programs have had a strong impact on the saturation and penetration of LED bulbs.

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Client

The Massachusetts Program Administrators

Project
Products Impact Evaluation of In-service and Short-term Retention Rates

NMR fielded a web-based survey of program participants to establish current estimates of in-service rates (ISR) and short-term retention rates for a variety of products distributed by the Massachusetts program administrators through either the Residential Consumer Products Core Initiative or the Mass Save® Home Energy Assessment (HEA) Programs. Products included advanced power strips (Tier 1 and Tier 2), dehumidifiers, room air cleaners, temperature sensitive showerheads, and dryers. The results were based on two different populations of program participants: (1) those who purchased products via the Mass Save® Website or using a mail-in (or online-submitted) rebate, and (2) those who received Tier 1 APS through a direct install program.

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